Shipping FAQs

Can I calculate S/H cost BEFORE entering all my information?

YES! Go to your cart. Click calculate shipping. Enter your country. If you are in the US, enter your zip code. Click “Proceed to checkout”.

Watch this short video to show you step by step…(and also learn about coupons and tax.)

Do you ship internationally?

Yes. Orders are shipped USPS first class mail, but only to countries that are on the USPS Electronic Delivery Confirmation List (EDELCON).  See chart below.   Buyer accepts responsibility for condition and non-delivery once the package is entered into the postal system. To date, a package as NEVER been lost or damaged!

NOTES:
1. We reserve the right to contact you if actual shipping costs exceed the determined rate. We will give you the option of cancelling the order or paying additional S/H.

2. According to the USPS website, time-in-transit for international packages to many locations typically arrive in 10-14 business days; however, a few shipments have experienced a delay of up to 28 days. If it seems your wait seems excessive, email us and we can investigate.

This EDELCON list is subject to change but is current as of January 2020.

Austria
Australia
Aruba
Barbados
Belgium
Brazil
Belarus
Canada
Switzerland
Chile
China
Cyprus
Germany
Denmark
Dominican Republic
Estonia
Spain
Finland
France
Great Britain and Northern Ireland
Georgia
Gibraltar
Greece
Hong Kong
Croatia
Hungary
Indonesia
Ireland
Israel
Iceland
Italy
Japan
Korea, Republic of (South Korea)
Lebanon
Lithuania
Luxembourg
Latvia
Malta
Mauritius
Mexico
Malaysia
Netherlands
Norway
New Zealand
Poland
Portugal
Serbia, Republic of
Russia
Saudi Arabia
Solomon Islands
Sweden
Singapore
Slovenia
Slovak Republic (Slovakia)
Thailand
Turkey
Vietnam
South Africa

 

How long does it take to ship my order?

Orders typically ship within 3-5 business days and sometimes as quickly as the same day. Most often, orders travel by first class service with orders which exceeding 1 pound usually ship Priority Mail.
If you would like to pay for expedited service, please contact us by email or call 866-644-4435 to make arrangements.

NOTE: If you check the order status in your account, you will always see “PROCESSING” even after your order has shipped. You should receive an email notification when it ships. Feel free to contact us if you have any concerns.

 

IMPORTANT: VAT to the UK and EU Countries

EU regulations as of 7/2021 require sellers to be registered and collect VAT from customers. To avoid this process, we will use ETSY.com to complete your transaction as that site handles VAT for sellers.

WHAT YOU SHOULD DO? Simply complete your order on this site. You will receive an email from us giving you two options:
1. Reply that you decided to cancel and receive a refund. No purchase.

2. Reply you wish to continue on ETSY. You will be paying the same for the items, same for shipping, and will pay for VAT at the percentage for your country. We will refund the payment to Paypal, and reply with the custom link on Etsy where you would pay for the order. Your order will be processed and delivered.

Questions? CONTACT US.

 

To which COUNTRIES does ScraPerfect ship?

ScraPerfect ships to the countries which are on the list below. These countries are eligible for the US Postal Service “E-DelCon Service”  (Electronic USPS Delivery Confirmation International). The list may change at any time, but as of 7/2022, the list includes the countries listed below. (Note: PLEASE READ SHIPPING FAQ for to EU/UK.)

Australia

Belarus

Belgium
Canada
Croatia
Cyprus
Denmark
Estonia
Finland
France
Georgia, Republic of
Germany
Gibraltar
Greece
Hong Kong
Iceland
Indonesia
Ireland
Israel
Italy
Japan
Lebanon
Lithuania
Luxembourg
Malaysia
Malta
Mexico
Netherlands
New Zealand
Poland
Portugal
Romania
Singapore
Sweden
Switzerland
Thailand
Turkey
United Kingdom of Great Britain and Northern Ireland

In addition to the 50 US states, USPS DOMESTIC shipping is available for the Freely Associated States, United States Territories, and Possessions: including
American Samoa, Guam, Commonwealth of Northern Mariana Islands, Commonwealth of Puerto Rico, U.S. Virgin Islands, Wake Island Atoll, Republic of the Marshall Islands, Federated States of Micronesia, Wake Atoll, Republic of Palau.

What are your domestic shipping rates?

Shipping is calculated by the weight of the order and the shipping address.  You may calculate shipping after filling your cart, and cancel the order at any time before paying!

Please contact us to check S/H rates, as we’ve recently changed the “shipping calculator”, and there could be an error!

We maintain the right to cancel an order with full refund if the shipping is not correctly calculated.

What are your International shipping rates?

International shipping is calculated by the weight of the order and the shipping address (USPS International Country Code).  You may calculate shipping after filling your cart, and cancel the order at any time before paying!

Please contact us to check S/H rates, as we’ve recently changed the “shipping calculator”, and there could be an error!

We maintain the right to cancel an order with full refund if the shipping is not correctly calculated. Duty or brokerage fees are the responsibility of the recipient if they occur; however, the US Postal Service does not charge any to our knowledge.

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Your information will *never* be shared or sold to a 3rd party.